On Monday, 12th November the BID will be hosting its second Mystery Shopping Awards (pictured here is one of last year's winners - A Plan Insurance).
Our Northampton town centre BID Mystery Shopping project has been designed to identify, enhance and recognise customer service excellence in our town centre, working with the company ‘Storecheckers’.
At this event, being held at The Platform on George Row, we will celebrate customer service excellence, present awards, recognise excellence and distribute your mystery shopping assessments, feedback and results. All town centre businesses are warmly invited. There will also be talks and the BID will be able share its plans for Christmas.
This year we will have presentations about the importance of developing superior customer service for businesses in a town centre plus other relevant information to improve your business performance.
Find out more register by clicking HERE .